All our equipment is located in a centralized, fault tolerant, redundant, climate controlled cage that connects directly to the heart of the Internet via multiple fiber optic connections – no middle tiers. All servers will also have direct access to performance routing equipment to ensure the fastest routes possible for all your visitors. Anyone who needs fast, uncongested routing will appreciate the fact that performance routing equipment optimizes Layer 3 routing, making all IP-based applications including Web, E-mail, VoIP, FTP, and others predictable and highly available. Gaming servers and audio/video streaming servers will see the biggest advantage of our performance routing equipment.
WebhostGIANT has chosen American Internet Services as its Data Center. The state-of-the-art data center features everything that you would expect from any high-end Colocation facility, plus a lot more. They take pride in their track record of providing the most reliable Internet services available anywhere. Since we moved into the new $10 million dollar data center, we have had 100% network uptime (excluding prescheduled maintenance and upgrades during our normal service window). With speed and reliability as the primary design concerns, they have created a network that meets those specifications.
Power
Redundant 4000 AMP, 480-volt electrical feeds, power our data center. This system provides automatic switching between two independent transformers located on our property.
Besides a total of One Megawatt of redundant UPS power, our facility houses a fully redundant 2,400 AMP, -48V, positive ground DC Telco power plant and distribution system. This system currently powers all fiber providers as well as carriers in our facility. DC electrical can be installed in cabinets as well as cages as necessary for customer demand.
A fully redundant One Megawatt paralyzing UPS system, redundant Master and Emergency System Busses (MSB/ESB) and a 2 Megawatt Diesel Generator system with 3500 gallons of fuel, provides backup power for the facility. It is anticipated that cogeneration facilities will be installed in the next 6 to 12 months. UPS power is fed into redundant Power Distribution Units and from there into Remote Power Panels (RPP). Each RPP is monitored to the circuit breaker level to ensure early warning overload protection. (Redundant Powerware 500KW UPS System) (Dual 4-Megawatt Feeds and Transfer Switches)
HVAC
Air conditioning and air handling services for our facility are provided by a series of three fully redundant 180-ton data center specific closed loop chiller systems. These systems provide over 500 tons of humidity and temperature controlled air conditioning to the data center.
The data center floor is fed by 20 and 30-ton individual, redundant Computer Room Air Conditioning (CRAC) units. The colo area is kept at 72 degrees and 45% humidity at all times. Critical airflows are monitored for hydrogen at all times, and temperature and humidity sensors are placed throughout our facility to provide early warning in the event of a system failure.
Security
Onsite security is provided by a combination of biometric hand scanners, electronic card control systems, hi-resolution motion sensitive digital video surveillance systems and onsite personnel. Access into the facility is granted only after positive identification (both manual and bio-metric) has been established. Movement throughout the facility is further tracked by usage of electronic card keys.
All critical areas of the facility are zoned off and access is allowed only to those individuals that need access to those areas. Access to our Meet-Me and POP facilities are provided on an escort basis only.
The entire facility is alarmed and monitored with video cameras and off-site alarm monitoring services. Customers can access the building 7x24x365 via an intercom system and camera connected to the manned video surveillance system. Once customer service personnel have visually identified the customers, they are allowed into the lobby area. This area becomes a mantrap as the door locks behind them. Once in the lobby/man trap, access is monitored by another video camera. The customers are then required to use the biometric hand scanners and a security code to gain access to the customer service area, which is manned 7x24x365. Customer Service Personnel must use another hand scanner and a code and proximity card to escort customers into the data center. All equipment entering and leaving the data center is checked for serial numbers and descriptions against the customers file in the computer system. Customers are then escorted back out of the building. This hands-on approach to security is much more effective than data centers that allow customers to come and go unsupervised.
Monitoring
Manned 24 x 7 x 365, theOperation and Control Center (OCC) provides the facilities to monitor all Heating, Ventilation and Air Conditioning (HVAC), fire suppression systems and security systems onsite by specially trained personal. Critical airflows, temperature, humidity, power consumption by individual customer, early warning fire identification and suppression systems, generator, chillers, CRAC Units and all security systems are monitored in real-time from the OCC.
Fire Detection & Suppression
Fire detection is provided by a facility-wide Very Early Warning Aspirating Smoke Detection System (VESDA). Each of our 30 CRAC units has its own detection monitor that is also connected to the VESDA system. Monitored both onsite and remotely, the VESDA units are but one piece of our Triple Interlock, Pre-Action fire detection and suppression system.
Fiber Facilities
American Internet Services Data Center is a Telco and Optically Neutral facility fed by two separate fiber vaults. All fiber enters the facility via two divergent routes and into a secure fiber pop. Individual carriers then hand-off the circuits and other facilities in a specially designed Meet-Me Room adjacent to the fiber pop.
Our seven fiber providers give our optically neutral facility the redundancy and bandwidth needed for any application. We feature OC48s or better from the following providers: AT&T, Pacific Bell, WorldCom, Time Warner, Level 3, XO and ICG.
We take our Internet connectivity seriously. Our goal is to provide the fastest and lowest latency connectivity to the Internet that can be found anywhere. Our focus is on performance based routing not least cost routing like many other providers. In order to achieve this goal, we provide direct connectivity to the top 6 major Internet backbones, thus giving us direct access to 96% of the Internet. Our backbone routers in conjunction with our performance based routing equipment will route your traffic to the fastest possible network path. Whether your traffic is headed for UUNet, Qwest, Level 3, XO, Yipes/Wiltel or Verio, it will be routed directly to that network or rerouted to a faster network by our performance routing equipment. In addition to this, we always have available at least 4 times the average amount of bandwidth over and above our standard utilization levels. This ensures that you will have the bandwidth available when you need it. All of this attention to detail guarantees the best Internet connectivity that you can buy anywhere.
