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Access to WehostGIANT Support Center is only granted to our customers.
Once you have activated an account with us, a login name and password will be sent to you via e-mail.Once you receive your account information,
you will be able to log into Control Maestro and receive support. The Control Maestro Panel provides numerous ways to receive support.
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From Control Maestro You Can
- Open a support ticket - This system provides a 24/7 hands-on approach to support which allows you access to your problem or issue and view the current status.
- View our online support manuals - WebhostGIANT has hundreds of easy-to-understand pages of material. In most cases, the pages are screen shots used to assist in troubleshooting.
- View our online Flash tutorials - WebhostGIANT offers step-by-step tutorials that you can control with the click of a button. These tutorials will help you learn the basics of the most common new account issues that prior customers may have experienced. Fast-forward or rewind, you control the pace.
- View our online knowledge base - Includes FAQs and resolutions to past support issues opened by other customers. This is an ever-growing resource.
- View and manage all your services with WebhostGIANT - From here you can upgrade, downgrade, add or subtract services for your account.
- Change your personal information - From here you will be able to change your mailing address, E-mail addresses and all other personal data.
- Manage your billing - From here
you will be able to update your credit card, make payments, view
your invoices and statements or close your account
